Ch1 User Privacy Policy
Ch1 is committed to protecting your privacy rights. This Privacy Policy explains how we collect, use, and safeguard personal information of users, specifically in Malaysia.
We ensure all data is handled according to applicable local and international data protection regulations.
Information Collected
We collect information such as account details (name, email, phone number), device and browser info, as well as transaction data including local payments in MYR.
Cookies and usage data are also used to improve the user experience and customize content.
Purpose of Information Use
The information collected is used to deliver services, improve site interface and features, and for security purposes.
Additionally, we use data for user communication, transaction management, and to meet legal requirements.
Cookies & Tracking
Ch1 uses cookies to track user activity, save preferences, and enhance navigation. You can control or disable cookies through your browser settings.
This tracking is never used for commercial purposes without consent and always complies with privacy standards.
Data Storage & Security
All data is stored on servers using SSL encryption technology and international-standard security measures to prevent unauthorized access.
Data access is strictly controlled and only granted to authorized personnel within ch1.
Sharing Information with Third Parties
Ch1 will never sell or share your personal information with third parties without consent, except when necessary for service delivery or legal compliance.
User Rights
You have the right to access, correct, or delete your personal information at any time by contacting ch1 support.
Requests will be processed according to applicable data protection laws and our policies.
Privacy Policy Updates
Ch1 reserves the right to update the Privacy Policy periodically to align with best practices and legal changes. Users are advised to review this page regularly for updates.
Data Security & Contact Information
User data security is a top priority at ch1. We continuously enhance our processes and technology to ensure your privacy.
Any questions or complaints about the privacy policy can be sent to [email protected].